Shipping & Delivery Policy
At Trailer Sales Inc., we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping & Delivery Policy outlines the terms and conditions related to trailer transportation, pickup, and delivery services.
Order Processing
Once your purchase has been completed and payment or financing has been approved, our team will begin preparing your trailer for pickup or delivery.
Order processing times may vary depending on:
- Inventory availability
- Trailer preparation requirements
- Financing approval timelines
- Delivery location
- Weather and transportation conditions
Customers will be notified regarding the estimated pickup or delivery schedule after their order has been confirmed.
Local Pickup
Customers may choose to pick up their trailer directly from our dealership during normal business hours.
Before pickup:
- Full payment must be received or financing finalized.
- Required documents must be completed and signed.
- Customers should bring a properly equipped tow vehicle and valid identification.
Our team will review trailer operation, safety features, and any applicable documentation before releasing the trailer.
Delivery Services
Trailer Sales Inc. may offer delivery services to select locations throughout the United States.
Delivery availability, pricing, and timelines depend on:
- Distance from our dealership
- Trailer size and weight
- Transportation availability
- Destination accessibility
Delivery fees are calculated separately and will be disclosed before purchase completion.
Delivery Timeframes
Estimated delivery dates are provided as a courtesy and are not guaranteed.
Delays may occur due to:
- Weather conditions
- Transportation carrier scheduling
- Road closures
- Mechanical issues
- Manufacturer delays
- Supply chain disruptions
- Circumstances beyond our reasonable control
Trailer Sales Inc. is not responsible for losses, expenses, or damages resulting from delivery delays.
Customer Responsibilities Upon Delivery
Upon delivery, customers are responsible for:
- Inspecting the trailer before accepting delivery
- Verifying the trailer matches the purchase agreement
- Reporting visible damage or discrepancies immediately
- Ensuring the delivery location is safe and accessible
Acceptance of delivery confirms that the trailer was received in satisfactory condition unless otherwise documented.
Delivery Location Requirements
Customers must provide an accessible location suitable for trailer delivery.
If delivery cannot be completed due to site conditions, restricted access, or customer unavailability, additional transportation, storage, or re-delivery fees may apply.
Shipping Damage
While every effort is made to ensure trailers arrive in excellent condition, shipping damage may occasionally occur.
If damage is discovered:
- Note the damage on the delivery receipt.
- Take photographs of the damage.
- Notify Trailer Sales Inc. immediately.
- Retain all delivery documentation.
Failure to report visible damage at the time of delivery may affect claim eligibility.
Ownership and Risk of Loss
Ownership and risk of loss transfer to the customer upon:
- Successful pickup by the customer, or
- Delivery and acceptance at the designated location,
unless otherwise required by law or specified in writing.
Special Orders and Custom Trailers
Delivery timelines for custom-built or special-order trailers are estimates only and may vary based on manufacturer production schedules and transportation availability.
Trailer Sales Inc. is not responsible for delays caused by manufacturers or third-party transportation providers.
Shipping Fees
Shipping and delivery charges are generally non-refundable once transportation services have been scheduled or completed.
Additional charges may apply for:
- Remote delivery locations
- Expedited delivery requests
- Re-delivery attempts
- Storage fees
- Special transportation requirements
Any applicable fees will be communicated before finalizing the transaction.
International Shipping
International shipping may be available on a case-by-case basis.
Customers are responsible for:
- Customs duties
- Import taxes
- Licensing requirements
- Registration requirements
- Any fees imposed by local authorities
Please contact our team to discuss international delivery options.
Contact Us
If you have questions regarding pickup, shipping, or delivery services, please contact us:
We appreciate your business and look forward to delivering your trailer safely and efficiently.